Quality Control

It is the intention of Sydenhams Timber Engineering to deliver its business commitments and contractual obligations with efficiency and integrity, with the objective of continuously improving company performance and the standard of service to the benefit of our clients and staff.

The intentions are expected to assist our objectives by:-
  • Improving customer satisfaction.
  • Giving full consideration to our staff welfare.
  • Reducing errors and defects.
  • Improving the efficiency of our business processes.
  • Enhancing our reputation for our commitment to quality.
Timber Engineering - Quality Control
Contracts are undertaken from first enquiry to completion in a manner that establishes and maintains a standard of workmanship and quality consistent with the requirements of our clients. All staff are encouraged to maintain high standards of work by all in their supervision as an integral part of good management practice.

Sydenhams are members of the Structural Timber Association, the UK's leading organisaton representing the structural timber sector. The STA's objective is to drive quality and product innovation, so it makes us very proud to be able to call ourselves a member. For more information you can visit the STA's website here.
 
As well as being memebers of the STA, we are also certified under TRADA (The Timber Research and Development Association). This is an international membership organisation dedicated to inspiring and informing best practice design, specification and use of wood in the built environment and related fields.

Click here for more information on the CE marking of all our joists and trusses that we produce.